Returns & Refund Policy
At TBC Consignment, we stand by the authenticity and quality of our curated fashion pieces. If you are not completely satisfied with your purchase, you may return eligible items within 14 days of delivery for a full refund or store credit.
Initiate Your Return
Log into your account portal or contact our support team to request a Return Merchandise Authorization (RMA) number within the 14-day window.
Prepare the Package
Ensure the item is in its original condition with all TBC security tags and designer packaging intact to qualify for a return.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our specialists verify the item's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing